| Course title | Training of communication with the client |
|---|---|
| Course code | USS/KUVKO |
| Organizational form of instruction | Lecture |
| Level of course | Master |
| Year of study | 1 |
| Semester | Winter and summer |
| Number of ECTS credits | 3 |
| Language of instruction | Czech |
| Status of course | Compulsory |
| Form of instruction | Face-to-face |
| Work placements | This is not an internship |
| Recommended optional programme components | None |
| Lecturer(s) |
|---|
|
| Course content |
|
unspecified
|
| Learning activities and teaching methods |
| unspecified |
| Learning outcomes |
|
The aim of the subject is to create a space for students to unravel and understand various situations in contact and communication with clients according to the field of study, and subsequently to create conditions for practicing effective methods of entering into contact, relationship and communication with clients. Within the offered methods and techniques of communication, students have the opportunity to develop their own communication competences, connect self-knowledge with the demands of the future profession and subsequently create intervention strategies and verify them in training conditions. Required reading: KOPŘIVA, K. Lidský vztah jako součást profese. Praha: Portál, 2016. ISBN 978-80-262-1147-1. ZATLOUKAL, L., VÍTEK, P., VĚŽNÍK, M., ŽÁKOVSKÝ, D. Spoluvytváření změn: různé podoby přístupu zaměřeného na řešení v teorii, v praxi a ve výzkumu. Olomouc: Univerzita Palackého v Olomouci, 2019. ISBN 978-80-244-5696-6. POTMĚŠILOVÁ, P. Supervize v podmínkách speciálního vzdělávání. Olomouc: Univerzita Palackého v Olomouci, 2014. ISBN 978-80-244-4127-6. ZATLOUKAL, L. Komunikace v rodinách z hlediska vybraných přístupů v poradenství a terapii. Olomouc: Univerzita Palackého v Olomouci, 2013. ISBN 978-80-244-3878-8. ZATLOUKAL, L., ŽÁKOVSKÝ, D. Zázrak tří květin: terapie zaměřená na řešení s dětmi a dospívajícími. Praha: Portál, 2019. ISBN 978-80-262-1484-7. Doporučená literatura: ANDERSON, H. Konverzace, jazyk a jejich možnosti: postmoderní přístup k terapii. Brno: NC Publishing, 2009. ISBN 978-80-903858-6-3. NIKL, L., MOTSCHNIG, R. Komunikace zaměřená na člověka: rozumět sobě i druhým. Praha: Grada, 2011. ISBN 978-80-247-3612-9. ŠIFFELOVÁ, D. Rogersovská psychoterapie pro 21. století: vybraná témata z historie a současnosti. Praha: Grada, 2010. ISBN 978-80-247-2938-1. TOLAN, J. Na osobu zaměřený přístup v poradenství a psychoterapii. Praha: Portál, 2006. ISBN 80-7367-146-8. LAZAROVÁ, B. Netradiční role učitele: o situacích pomoci, krize a poradenství ve školní praxi. Brno: Paido, 2008, ISBN 978-80-7315-169-0. ÚLEHLA, I. Umění pomáhat. Praha: Sociologické nakladatelství, 2005. ISBN 978-80-86429-36-6.
|
| Prerequisites |
|
unspecified
|
| Assessment methods and criteria |
|
unspecified
|
| Recommended literature |
|
|
| Study plans that include the course |
| Faculty | Study plan (Version) | Category of Branch/Specialization | Recommended semester | |
|---|---|---|---|---|
| Faculty: Faculty of Education | Study plan (Version): Special education - counseling (NA24) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Education | Study plan (Version): Special Needs Eeducation: Counselling (NA20) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Education | Study plan (Version): Special education - counseling (NA23) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Education | Study plan (Version): Special Needs Eeducation: Counselling (NA22) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Education | Study plan (Version): Special Needs Eeducation: Counselling (NA19) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Education | Study plan (Version): Special Needs Eeducation: Counselling (NA21) | Category: Pedagogy, teacher training and social care | 1 | Recommended year of study:1, Recommended semester: Winter |