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Lecturer(s)
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Navrátilová Daniela, Mgr. Ph.D.
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Štěpánek Ladislav, MUDr. Ph.D.
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Horáková Dagmar, prof. MUDr. Ph.D.
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Wolny Daniel, MUDr.
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Course content
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Principles of good communication; special features and rules of communication in chosen fields of medicine; communication witi patients with special needs (model situation); social psychology of personality; communication typology, psychological communication games.
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Learning activities and teaching methods
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Dialogic Lecture (Discussion, Dialog, Brainstorming), Observation, Projection (static, dynamic), Activating (Simulations, Games, Dramatization)
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Learning outcomes
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The aim of this course is: a) to familiarize students with the importance of professional communication between physicians and other healthcare professionals with patients and their families; b) to emphasize the importance of mutual communication of healthcare workers within working teams in their day-to-day work and cooperation; and c) to discuss with students specific examples and professional communication experiences obtained during the provision of health care (both outpatient and hospital).
Students will be familiar with the principles of professional communication between a physician and a patient, they will be able to determine the patient´s understanding of health and disease, to understand the strategy of communication in problematic patients, to understand the basics of psycho-therapeutic approach to the patients with specific needs and specifics of communication in chosen fields of medicine.
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Prerequisites
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Not specified.
KAR/VAB11 and CJA/VA031 and BIO/VAB11 and CJA/VAB41 and NAN/VAA13 and NAN/VAB13 and PVL/VAB71 and LCH/VAB20 and LBF/VAB11 and KAR/VAB11 and HIE/VAB11
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Assessment methods and criteria
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Student performance, Systematic Observation of Student
Practical Requirements: The concept and content of teaching this subject is logically linked to the courses on "Basic Ethics for Praxis" (PVL/VAB71), "Basic Procedures in Healthcare 1" (PLE/VAA81), "Basic Procedures in Healthcare 2" (PLE/VAB81) and "Basic Procedures in Healthcare - Clinical Practice" (PLE/VABP1. Following practical competences and skills are gained by the students: - Ability to communicate with elderly patients and their family members. - Ability to communicate with handicapped clients / patients. - Ability to communicate within the health teams. - Ability to communicate with social services providers.
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Recommended literature
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Power-point presentations used for the lessons (available on Moodle).
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Berring, R.C., Chan, A.A. (2013). Women and Sexual Harassment. A Practical Guide to the Legal Protections of Title VII and the Hostile Environment Claim. Taylor & Francis.
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Kurtz, S., Silverman, J. (2004). Teaching and Learning Communication Skills in Medicine. Radcliffe Publishing.
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Roter, D., Hall, J.A. (2006). Doctor Talking with Patients / Patients Talking with Doctors. Wesport: Praeger Publishers.
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Silverman, J., Kurtz, S., Draper, J. (2013). Skills for Communicating with Patients. New Yort: Radcliffe Medical Press.
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