Information package & Course catalogue

for academic year 2024/2025
Palacký University Olomouc

Česky

Course: Services in tourism

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Course title	Services in tourism
Course code	KRL/SLVCR
Organizational form of instruction	Lecture + Seminar
Level of course	Bachelor
Year of study	not specified
Semester	Winter and summer
Number of ECTS credits	2
Language of instruction	Czech
Status of course	Optional
Form of instruction	Face-to-face
Work placements	This is not an internship
Recommended optional programme components	None

Lecturer(s)
Schwartzhoffová Eva, Ing. Ph.D.
Course content
Specificities of services in the CR. Room and board and transportation. Management of an accommodation and catering establishment. Travel agencies and associations. Management of a travel agency. Financial, money exchange, and insurance services. Passports, customs, visas, balneology.
Learning activities and teaching methods
Lecture, Dialogic Lecture (Discussion, Dialog, Brainstorming), Work with Text (with Book, Textbook) Attendace - 26 hours per semester Preparation for the Course Credit - 8 hours per semester Preparation for the Exam - 8 hours per semester Semestral Work - 8 hours per semester
Learning outcomes
Detailed characteristics and description of techniques of different services in the tourist trade is the content of the study. Room and boar, transportation and the mediating activities of agents. Students will be informed about the basic activities of a travel agency, transport firm, public catering enterprise and a hotel, including management. Explanation of further services provided within the CR is also a part of the course - insurance, visa, balneology. Information about this course was translated to English within the project Internationalization of the Faculty of Physical Culture, Palacký University, Olomouc, No. CZ.1.07/2.2.00/28.0028, co-funded by the European Social Fund and the Government of the Czech Republic. Skill in using the student´s analytical ability. The ability to identify and evaluate the quality of services available in the Czech Republic.
Prerequisites
Basics knowledge of the travel industry.
Assessment methods and criteria
Oral exam Requirements Participation in teaching sessions, maximum of three absences, seminar paper.
Recommended literature
Kiráľová, A. (2006). Marketing hotelových služeb. Praha: Ekopress. Kostková, M., Němčanský, M., & Torčíková, E. (2009). Management služeb cestovního ruchu. Karviná: Slezská univerzita. Křížek, F., & Neufus, J. (2011). Moderní hotelový management: nejnovější poznatky a trendy v řízení hotelů : komplexní informace o hotelovém provozu a jeho organizaci : optimalizace provozu s ohledem na ekologii a etiku : případové studie a příklady. Praha: Grada. Orieška, J. (2010). Služby v cestovním ruchu. V Praze: Idea servis. Schwartzhoffová, E. (2013). Služby v cestovním ruchu. Olomouc: Univerzita Palackého. Sysel, J. (2010). Cestovní kancelář, cestovní agentura a informační středisko v cestovním ruchu. Praha: Vysoká škola hotelová.

Study plans that include the course

Faculty	Study plan (Version)	Category of Branch/Specialization	Recommended year of study	Recommended semester
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education for Education (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education Focused on Education and Special Education (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education Focused on Education and Civic Defence (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Civic Defence (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activity (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Gr. of Primary School and Secondary School with Specializations (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activities - Fundamentals of Special Education (2020)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Recreology - Leisure Time Pedagogy (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Grade of Primary School and Sec. School and Civic Defence (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education (XX)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sport for Education with Specializations (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sport for Education with Specializations (2019a)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education Focused on Education and Civic Defence (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Recreology - Leisure Time Pedagogy (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Recreology (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sports - Recreology (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Grade of Primary School and Secondary School (2024-XX)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): - (2020)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activities - Fundamentals of Special Education (2020)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for Lower Secondary and Higher Secondary Schools with Specializations (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sports - Coaching andSports (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Grade of Primary School and Sec. School and Civic Defence (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sports (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sports - Recreology (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activities (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sport for Education with Specializations (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): - (2020)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Grade of Primary School and Secondary School (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): - (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activities (2016)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): - (2024)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Sports Training and Management of Sports (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Adapted Physical Activities (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education and Sport for Education with Specializations (2019a)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Physical Education Focused on Education and Special Education (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): Teaching Physical Education for 2nd Grade of Primary School and Sec. School with Focus on Special Pedagogy (2019)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -
Faculty: Faculty of Physical Culture	Study plan (Version): - (2024)	Category: Physical education and sport	-	Recommended year of study:-, Recommended semester: -

Palacký University Olomouc, date of update: 30.04.2025 23:58. Data created for academic year 2024/2025