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Lecturer(s)
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Holá Lenka, doc. PhDr. Ph.D.
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Filipec Ondřej, Mgr. et Mgr. Ph.D.
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Course content
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Seminar topics: Conflict, factors influencing the course of the conflict; People's reactions to conflict situations, Ways of resolving conflicts, competition - cooperation; Effective communication, negotiation; Mediation, basic characteristics, objectives, principles; Participants in mediation and relations between them; Role of mediator competence; Phase and means of mediation; Areas of use mediation, family mediation
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Learning activities and teaching methods
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Monologic Lecture(Interpretation, Training), Dialogic Lecture (Discussion, Dialog, Brainstorming), Activating (Simulations, Games, Dramatization)
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Learning outcomes
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The aim of the course is to get acquainted with the nature and basic characteristics of conflicts, people's reactions to them and the possibilities of their constructive solution. The main attention is paid to the method of mediation, both theoretically and practically. Students will be more comprehensively prepared for their own practice with the option of choosing the most appropriate solution due to the nature of the problematic situation and their own preferences.
After completing the course, students should: - Be familiar with the characteristics of interpersonal conflicts and people's reactions to them - Know the basic ways of solving conflicts - Know the method of mediation and its application in practice - Get basic mediation skills
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Prerequisites
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The completion of this course is not conditioned upon completion of any other courses.
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Assessment methods and criteria
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Student performance
For completion of the course is necessary to actively participate in seminars to the extent specified seminar leader, task fulfillment and successful colloquium.
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Recommended literature
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Berger, K. P. (2006). Private dispute resolution in international business: negotiation, mediation, arbitration. The Hague.
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Doležalová, M., Hájková, Š., Potočková, D., Štandera, J. (2013). Zákon o mediaci. Komentář. Praha.
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Holá, L. et al. (2013). Mediace a možnosti využití v praxi. Praha.
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Holá, L., Hrnčiříková, M. (2017). Mimosoudní metody řešení sporů. Praha.
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Holá, L. (2011). Mediace v teorii a praxi. Praha.
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Holá, L. (2003). Mediace. Způsob řešení mezilidských konfliktů. Olomouc.
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Holá, L., Westphalová, L., Kováčová, A., Spáčil, O. (2014). Rodinná mediace v České republice. Praha.
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Cholenský, R. (2013). Praktický průvodce mediací: podle nové právní úpravy. Praha.
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Kovach, K. K. (2010). Mediation in a nutshell. St. Paul, Minn.
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Křivohlavý, J. (2008). Konflikty mezi lidmi. Praha.
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Plamínek, J. (2013). Mediace: nejúčinnější lék na konflikty. Praha.
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Potočková, D. (2013). Nejlepší je domluvit se, aneb, Průvodce mediačním procesem. Praha.
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Riskin, L.L., Arnold, T., Keating, J.M. (1997). Mediace aneb jak řešit konflikty. Praha.
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Šišková, T. (2012). Facilitativní mediace: řešení konfliktu prostřednictvím mediátora. Praha.
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