Course: Psychology of Communication Management During Crisis Intervention

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Course title Psychology of Communication Management During Crisis Intervention
Course code KMS/DEPCM
Organizational form of instruction Seminary
Level of course Master
Year of study 2
Semester Summer
Number of ECTS credits 7
Language of instruction English
Status of course Compulsory-optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Franc Jaroslav, doc. Mgr. Th.D.
  • Hordiienko Kateryna
Course content
unspecified

Learning activities and teaching methods
unspecified
Learning outcomes

- Students are able to substantiate conclusions when deciphering barely noticeable signals of the body and speech in accordance with the learned psychotypes; - Possess communication skills and knowledge of the latest achievements in visual diagnostics and profiling; - Mastering the skills of traditional and non-traditional methods of non-verbal psychodiagnosis of a person, strategies for detecting deception and conducting crisis intervention with various psychotypes in commerce, business and social work; - Use modern technologies and psychological knowledge for personal and professional self-improvement.
Prerequisites
Pre-requisites: English language, Basics of communication. Co-requisites: Social or Psychological sciences, English and Ethics. Equivalencies: Psychology of Communication, Behavioural Psychology in Marketing, Neuromarketing.

Assessment methods and criteria
unspecified
(1) Regular attendance (75%) at meetings. (2) Online work on personal course account and homework (listening to lectures, reading and analysing literature, self-reflection on each topic). (3) Practical exercises and role-playing in threes (1 hour). (4) Final test. Basics: 1. Albert, R. Roberts, A. R. (2005). Crisis Intervention Handbook: Assessment, Treatment, and Research. Oxford University Press, 872. 2. DeVito, J. A. (2018). Human communication: The basic course (14th ed.). Pearson Education. 3. University of Minnesota. (2016). Communication in the Real World: An Introduction to Communication Studies. Minneapolis, MN. Additional: 1. Field, J. (2004). Psycholinguistics: The key concepts. London and New York: Routledge. 2. Kanel, K. (2012). A Guide to Crisis Intervention (4th ed.). Brooks/Cole, Cengage Learning. 3. Froemling, K. K., Grice, G. L., & Skinner, J. F. (2011). Communication: The handbook. Pearson. 4. Granhag, P. A., Vrij, A., & Verschuere, B. (Eds.). (2015). Detecting deception: Current challenges and cognitive approaches. John Wiley & Sons, Ltd. 5. Hildebrandt, M., & Gutwirth, S. (Eds.). (2008). Profiling the European citizen: Cross-disciplinary perspectives. Springer Science + Business Media B.V. 6. Hughes, C. (2019). Six-Minute X-Ray: Rapid Behavior Profiling. La Jolla, CA: Evergreen Press.
Recommended literature


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester