|
Lecturer(s)
|
-
Heiderová Hana, PhDr. PhD.
-
Cichá Martina, doc. Mgr. Ph.D.
-
Chrásková Marie, PaedDr. Mgr. Ph.D.
|
|
Course content
|
Principles of communication, communication means, active listening. Empathy. Congruency. Unconditional acceptance. Communication with problematic clients. Communication with the clients with regards to their age and gender. Communication with the clients who suffer from the chosen diagnoses. Communication with the clients while taking into consideration their socio-cultural differences. Communication with the clients with regards to their religion. Specifics of communication with people in old age. Ethical aspects of communication in healthcare facilities - with clients, relatives, and members of a multidisciplinary team. Communication with people who have their specific needs in a healthcare facility. Influence of communication means on health prevention and increasing the level of health promotion in the society.
|
|
Learning activities and teaching methods
|
|
Lecture, Dialogic Lecture (Discussion, Dialog, Brainstorming), Demonstration
|
|
Learning outcomes
|
After passing the course, students should be able to: - Define the principles of communication, - Explain the basic communication terminology, - Explain the specifics of communication with the chosen groups of clients in a healthcare facility, - Analyze the differences in communication according to the age of clients, - Characterize the communication systems and usage of communication options from the point of view of multiculturalism, - Know about the problematics of self-sufficiency, dependency, and care in old age with regards to the communication problems and barriers, - Consider and apply ethical problematics in communication with respect to the health conditions of an individual - giving information, forms, and means, - Suitably apply the acquired knowledge during communication with people who have their specific needs/ with disabilities ( sensory or physical), - Argue in favor of the roles and options of communication means in health prevention and health promotion in the society.
|
|
Prerequisites
|
unspecified
|
|
Assessment methods and criteria
|
Oral exam, Written exam, Seminar Work
|
|
Recommended literature
|
-
ANDRYSEK, O. Mluv se mnou: kniha o vzájemné komunikaci pacientů, jejich blízkých, lékařů a sester. Praha: Maxdorf, 2011. ISBN 978-80-7345-257-5..
-
ARNOLD, E. a K. U. BOGGS. Interpersonal relationships: professional communication skills for nurses. Seventh edition. St. Louis, Missouri: Elsevier, 2016. ISBN 978-0-323-24281-3..
-
BURDA, P. Krizová komunikace s agresivním a hostilním pacientem. Brno. Národní centrum ošetřovatelství a nelékařských zdravotnických oborů, 2014. ISBN 978-80-7013-564-8..
-
HAJEROVÁ MŰLLEROVÁ, L. Komunikační dovednosti. 2. vyd. Praha: Vysoká škola ekonomie a managementu, 2014. 124 s. Edice učebních textů. ISBN 978-80-87839-15-7..
-
KAČOROVÁ, J. Komunikace ve zdravotnictví 1. Opava: Slezská univerzita, 2010. ISBN 978-80-7248-578-9..
-
KAČOROVÁ, J. Komunikace ve zdravotnictví 2. Opava: Slezská univerzita, 2010. ISBN 978-80-7248-579-6..
-
PEKARA, J. Komunikace jako sebeobrana zdravotníka. Praha: Institut postgraduálního vzdělávání ve zdravotnictví, 2015. ISBN 978-80-87023-46-4..
-
ŠPATENKOVÁ, N., KRÁLOVÁ, J. Základní otázky komunikace: komunikace (nejen) pro sestry. Praha: Galén, 2009. ISBN 978-80-7262-599-4..
-
TOMOVÁ, Š. a J. KŘIVKOVÁ. Komunikace s pacientem v intenzivní péči. Praha: Grada Publishing. Sestra (Grada), 2016. ISBN 978-80-271-0064-4..
-
VITÁSKOVÁ, K. et al. Hodnocení komunikačních specifik vybraných skupin jedinců s narušenou komunikační schopností. Olomouc: Univerzita Palackého, 2015. ISBN 978-80-244-4414-7..
-
VRUBLOVÁ, I. Kapitoly z psychologie a komunikace ve zdravotnictví. Ostrava: VŠB - Technická univerzita Ostrava, 2006. ISBN 80-248-1132-4..
-
YBÍRAL, Z. Lži, polopravdy a pravda v lidské komunikaci. Praha: Portál, 2015. ISBN 978-80-262-0869-3..
|