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Lecturer(s)
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Cichá Martina, doc. Mgr. Ph.D.
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Marečková Jana, doc. PhDr. Ph.D.
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Marciánová Vladislava, Mgr. Ph.D.
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Course content
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Management in nursery care - managers in nursery care (top, middle and lower management). Motivation of the nursery care staff, motives of the employees. Techniques of motivation, tools for motivating, criticizing, and rewarding. Characteristics of teams, specifics of teams in healthcare. Conflicts, conflict diagnostics, conflict solving. Organizational culture in healthcare. Time management. Risk management in healthcare. Crisis management. Organization in healthcare facilities and organizational forms in nursery care. Quality of healthcare and nursery care services. Accreditation in healthcare - The Czech Joined Accreditation Committee and The Accreditation Standards for Hospitals. Standards of nursery care, quality indicators. Competence of the particular categories of healthcare employees according to the current legislative norm.
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Learning activities and teaching methods
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Monologic Lecture(Interpretation, Training), Dialogic Lecture (Discussion, Dialog, Brainstorming)
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Learning outcomes
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After passing the course, students should be able to: - Specify the top, middle and lower management in nursery care - Describe the types of motivation and motives of the nursery care staff, techniques, and tools for motivating, criticizing, and rewarding. - Specify the healthcare team, including the competencies of the particular healthcare staff categories - Characterize the examples of conflicts, their diagnostics and solutions, and organizational culture in healthcare. - Provide information about problematics of time management, risks, and crisis management in healthcare - Define the quality of the healthcare and nursery care services - Describe the accreditations in healthcare and Accreditation Standards for Hospitals.
Students can interpret and explain the topics given in the section of Course objectives.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Student performance
Students elaborate a presentation on the chosen topic based on the study of a given literature. Students will obtain the credit after correct elaboration and submission of the presentati Requirements for students with an Individual Study Plan (ISP): same conditions + participation in a combined course of study.on.
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Recommended literature
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GOODYEAR, C., GOODYEAR, M. Career development for nurse managers. Nursing Management: 2018, volume 49. p 49?53. doi: 10.1097/01.NUMA.0000530429.91645.e2.
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HUBER, Diane L. Leadership and nursing care management. 4th ed. Maryland Heights, Mo.: Saunders Elsevier, c2010, xxi, 915 s. ISBN 9781416059844..
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JAROŠOVÁ, D., PLEVOVÁ, I. Management v ošetřovatelství. Ostrava: Ostravská univerzita v Ostravě, 2013. ISBN 978-80-7464-304-0..
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MARX, D., VLČEK, F. Akreditační standardy pro nemocnice. 3. vydání, 2014. Dostupné na: http://www.sakcr.cz/cz-main/dokumenty/akreditace/.
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PLEVOVÁ, I. et al. Management v ošetřovatelství. Praha: Grada, 2012. ISBN 978-80-247-3871-0..
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SMEJKAL, V., RAIS, K. Řízení rizik ve firmách a jiných organizacích. Praha: Grada, 2013. ISBN 978-80-247-4644-9..
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WEBER, E., WARD, J., WALSH, T. Nurse leader competencies: A toolkit for success. Nursing Management: 2015, volume 46, p 47?50. doi: 10.1097/01.NUMA.0000473505.23431.85.
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