| Course title | Etiquette in the intercultural settings |
|---|---|
| Course code | KAE/EIP |
| Organizational form of instruction | Seminary |
| Level of course | Bachelor |
| Year of study | 1 |
| Semester | Winter and summer |
| Number of ECTS credits | 3 |
| Language of instruction | Czech |
| Status of course | Compulsory-optional |
| Form of instruction | Face-to-face |
| Work placements | This is not an internship |
| Recommended optional programme components | None |
| Lecturer(s) |
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| Course content |
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Business communication 1. prerequisites for successful communication 2. communication with customers 3. communication in the company 4. negotiation 5. presentation and moderation Business etiquette: 1. etiquette as a prerequisite for success 2. business dress 3. dining 4. working and social events 5. workplace behavior, visits and business trips, signing contracts
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| Learning activities and teaching methods |
Monologic Lecture(Interpretation, Training), Activating (Simulations, Games, Dramatization)
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| Learning outcomes |
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The aim of the course is to acquaint students with the field of business communication and modern conception of etiquette, whose knowledge is essential for all future managers, entrepreneurs, traders and other workers who come into contact with people within their profession. The course consists of two main thematic parts: business etiquette (business dress, social dining, work and social events, workplace behavior, visits and business trips, signing contracts etc.) and business communication (customer communication, company communication, negotiation, presentation etc) .) International specifics are included in the explanation.
Knowledge of the rules of business communication and modern etiquette in the Czech Republic with regard to differences in other cultures. |
| Prerequisites |
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The basic insight in the matter.
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| Assessment methods and criteria |
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Student performance
1. attandence - min. 80% 2. active participation in lessons 3. exam |
| Recommended literature |
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| Study plans that include the course |
| Faculty | Study plan (Version) | Category of Branch/Specialization | Recommended semester | |
|---|---|---|---|---|
| Faculty: Faculty of Arts | Study plan (Version): Ukrainian Philology Aimed at Translation and Business (2019) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Russian and Economics, Law and Tourism (2015) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Italian Language and Culture (2020) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Korean for Business (2019) | Category: Philological sciences | 2 | Recommended year of study:2, Recommended semester: Winter |
| Faculty: Faculty of Arts | Study plan (Version): Polish Philology Aimed at Translation and Business (2019) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Economic and Managerial Studies (2023) | Category: Economy | - | Recommended year of study:-, Recommended semester: Winter |
| Faculty: Faculty of Arts | Study plan (Version): Economic and Managerial Studies (2019) | Category: Economy | - | Recommended year of study:-, Recommended semester: Winter |
| Faculty: Faculty of Arts | Study plan (Version): Applied Economic Studies (2015) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Italian Language and Culture (2021) | Category: Philological sciences | 1 | Recommended year of study:1, Recommended semester: Winter |
| Faculty: Faculty of Arts | Study plan (Version): Russian Philology Aimed at Translation and Business (2019) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Indonesian Studies for Tourism (2017) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Korean for Business (2015) | Category: Philological sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Arts | Study plan (Version): Italian Language and Culture (2021) | Category: Philological sciences | 1 | Recommended year of study:1, Recommended semester: Winter |