Course: Communication in Health Care

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Course title Communication in Health Care
Course code HUM/RGB04
Organizational form of instruction Exercise
Level of course Bachelor
Year of study 1
Semester Summer
Number of ECTS credits 1
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Zástavová Kristýna, Mgr.
  • Vévodová Šárka, Mgr. Ph.D.
Course content
To master, both theoretically and practically, specific communication problems in nursing and communication techniques with a special regard to ethical principles of communication with people of different age, problem and disabled patients; to manage adequate communication with clients/patients and also with colleagues when trying to settle a conflict situation.

Learning activities and teaching methods
Lecture, Monologic Lecture(Interpretation, Training), Dialogic Lecture (Discussion, Dialog, Brainstorming)
Learning outcomes
To master, both theoretically and practically, specific communication problems in nursing and communication techniques with a special regard to ethical principles of communication with people of different age, problem and disabled patients; to manage adequate communication with clients/patients and also with colleagues when trying to settle a conflict situation.
Students will be able to communicate more effectively in their nursing practice using nonverbal techniques and means and they will know factors which essentially influence communication between a health professional and a patient.
Prerequisites
unspecified

Assessment methods and criteria
Written exam, Analysis of linguistic, Dialog, Seminar Work

95% attendance at education, seminar paper, test.
Recommended literature
  • Andršová, A. (2012). Psychologie a komunikace pro záchranáře. Praha: Grada.
  • Bednaříková, I. (2006). Sociální komunikace. Olomouc: UP.
  • Janáčková, L., Weiss, P. (2008). Komunikace ve zdravotnické péči. Praha: Portál.
  • Knezovic, R., Ralbovská, R. (2009). Komunikace pro pomáhající profese. Praha: Evropské vzdělávací centrum.
  • Matějková, E., Kelnarová, J. (2014). Psychologie a komunikace pro zdravotnické asistenty. Praha: Grada.
  • Musil, J. (2010). Sociální a mediální komunikace. Praha: Univerzita J. A. Komenského.
  • Ptáček, R. a kol. (2011). Etika a komunikace v medicíně. Praha: Grada.
  • Shirley, B. (2015). Communication and Interpersonal Skills in Nursing. Learning Matters.
  • Venglářová, M., Mahrová, G. (2006). Komunikace pro zdravotní sestry. Praha: Grada Publishing.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Health Sciences Study plan (Version): Radiology Assistance (2019) Category: Health service 1 Recommended year of study:1, Recommended semester: Summer