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Lecturer(s)
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Sobotková Hana, Mgr. Ph.D.
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Šejna Erik, Mgr.
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Vaculčíková Sedláčková Zuzana, Mgr. Ph.D.
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Course content
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unspecified
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Learning activities and teaching methods
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Lecture, Dialogic Lecture (Discussion, Dialog, Brainstorming), Group work
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Learning outcomes
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The course is designed as a theoretical and practical unit focused on developing healthcare professionals' knowledge and practical skills in working with patients in challenging and crisis situations. It emphasizes establishing professional relationships, building trust, and providing care that respects patients' individual needs. The course introduces students to the concepts of crisis and crisis situations, basic principles of crisis intervention, specific approaches to working with different groups of patients, and communication challenges in healthcare settings.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Dialog, Final project
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Recommended literature
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Andršová, A. (2012). Psychologie a komunikace pro záchranáře. Praha.
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BEDNAŘÍKOVÁ, I. (2006). Sociální komunikace. Olomouc.
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Honzák, R. (1999). Komunikační pasti v medicíně: praktický manuál komunikace lékaře s pacientem. Praha.
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Kutnohorská, J., Cichá, M., & Goldmann, R. (2011). Etika pro zdravotně sociální pracovníky. Praha.
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Musil, J. (2010). Sociální a mediální komunikace. Praha.
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Venglářová, M., Mahrová, G. (2006). Komunikace pro zdravotní sestry. Praha.
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