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Lecturer(s)
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Klimentová Eva, PhDr. Ph.D.
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Course content
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1. Process of counselling. 2. Relationship in counselling. 3. Role of the counsellor in the counselling process. 4. Role of the client in the counselling process. 5. Transaction analysis. 6. Communication. 7. Techniques of active listening. 8. Training of the techniques of active listening. 9. Dealing with the client in a complicated situation. 10. Types of complicated situations. 11. Strategies of acting in counselling interaction. 12. Training of assertiveness.
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Learning activities and teaching methods
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Lecture, Dialogic Lecture (Discussion, Dialog, Brainstorming), Work with Text (with Book, Textbook), Demonstration, Activating (Simulations, Games, Dramatization)
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Learning outcomes
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The course in its ideal shape should help the students to structure counselling process as a special form of interpersonal interaction in helping professions. It tends to discover individual regularities of the counselling process which are the prerequisites of planned intentional interventions in the desired direction. The barriers of communication will be described, also the possible ways to eliminate them. The necessary conditions to create effective counselling relationship between the helping professional and the client will be also described. The lessons include not only lectures but also training and following discussion.
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Prerequisites
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Basic orientation in the action field of andragogy.
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Assessment methods and criteria
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Student performance, Systematic Observation of Student, Seminar Work
Active participation in the seminar. Obligatory participation 75 % at minimum. Student is obliged to work out a task of at least three normal pages. The paper will be also a presentation in the seminar. The student must write a case study connected to a personal experience with a communication partner and the problematic situation. The case study will focus on the context of emergence and duration (and ending if ended) of the problematic situation.
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Recommended literature
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BERNE, E. (2002). Jak si lidé hrají.. Praha.
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Berne, E. (1997). Transakční analýza životních scénářů. Praha NLN.
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Gabura, J., & Pružinská, J. (1995). Poradenský proces. Praha: Sociologické nakladatelství (SLON).
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KŘIVOHLAVÝ, J. (2002). Konflikty mezi lidmi.. Praha.
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Novosad, L. (2009). Poradenství pro osoby se zdravotním a sociálním znevýhodněním. Praha: Portál.
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WATZLAWICK, P., BAVELASOVÁ, J. B., JACKSON, D. D. Pragmatika lidské komunikace. 2. vyd. Brno-Veveří: NEWTON Books 2011. 283 s. ISBN 978-80-87325-00-1..
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